The User Management screen allows you to perform actions on behalf of your registered employees. Only Agents and Employer Administrators can make changes.
Tip
Agents can perform all actions listed in this article. Click here to learn how to login to your employer’s portals!
- Login to your Employer portal.
- Click the Menu drop down toward the top-right.
- Select User Management. The ‘list of users’ table on this screen will display all employees who have actually registered (created an account). This is not a list of all employees.
- Click on a user to view your available actions:
- Lock the account
- Reset Password
- Login to Portal
- Review/Update Security Questions
Deleting user accounts are not recommended. You should lock any user accounts that become inactive.