{"id":805,"date":"2019-04-03T02:27:22","date_gmt":"2019-04-03T02:27:22","guid":{"rendered":"https:\/\/www.flexiblebenefit.com\/support\/metlife\/?post_type=ht_kb&#038;p=805"},"modified":"2019-04-03T02:29:04","modified_gmt":"2019-04-03T02:29:04","slug":"managing-qualifying-event-requests","status":"publish","type":"ht_kb","link":"https:\/\/www.bentegro.com\/support\/kb\/index.php\/knowledge-base\/managing-qualifying-event-requests\/","title":{"rendered":"Managing Qualifying Event Requests"},"content":{"rendered":"<p>Employers can use the platform to track qualifying event requests for their employees, as well as monitor and approve requests submitted by their employees.<\/p>\n<p>In your Employer portal from the home page:<\/p>\n<ol>\n<li><strong>Click on Qualifying Event Requests <\/strong>from the <strong>Quick Actions<\/strong> menu on the right-hand side.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-808\" src=\"https:\/\/www.flexiblebenefit.com\/support\/metlife\/wp-content\/uploads\/2019\/04\/Employer-Quick-Actions.png\" alt=\"\" width=\"1203\" height=\"602\" srcset=\"https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Employer-Quick-Actions.png 1203w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Employer-Quick-Actions-300x150.png 300w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Employer-Quick-Actions-768x384.png 768w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Employer-Quick-Actions-1024x512.png 1024w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Employer-Quick-Actions-50x25.png 50w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Employer-Quick-Actions-60x30.png 60w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Employer-Quick-Actions-100x50.png 100w\" sizes=\"auto, (max-width: 1203px) 100vw, 1203px\" \/><\/li>\n<li>Use the <strong>Add Qualifying Life Event<\/strong> button in the list table to add on behalf of your employees. To learn more about this process read more on our <a href=\"https:\/\/www.flexiblebenefit.com\/support\/metlife\/index.php\/knowledge-base\/qualifying-event-requests\/\">submitting qualifying event requests<\/a> article. To <strong>update the status<\/strong> of a request, <strong>click on the request<\/strong> in the table below. <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-795\" src=\"https:\/\/www.flexiblebenefit.com\/support\/metlife\/wp-content\/uploads\/2019\/04\/Qualifying-Event-Request.png\" alt=\"\" width=\"1194\" height=\"463\" srcset=\"https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Qualifying-Event-Request.png 1194w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Qualifying-Event-Request-300x116.png 300w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Qualifying-Event-Request-768x298.png 768w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Qualifying-Event-Request-1024x397.png 1024w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Qualifying-Event-Request-50x19.png 50w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Qualifying-Event-Request-60x23.png 60w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Qualifying-Event-Request-100x39.png 100w\" sizes=\"auto, (max-width: 1194px) 100vw, 1194px\" \/><\/li>\n<li>You can leave a <strong>comment <\/strong>for the employee to review in their portal, or you can <strong>update the status<\/strong> by selecting an option from the <strong>status<\/strong> drop-down.<\/li>\n<li>If you select\u00a0<strong>Approve,\u00a0<\/strong>enter in the\u00a0<strong>New Effective From\u00a0<\/strong>date, special\u00a0<strong>Enrollment Begin Date<\/strong>, and\u00a0<strong>Enrollment End Date<\/strong>. Then click\u00a0<strong>Update<\/strong>. <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-811\" src=\"https:\/\/www.flexiblebenefit.com\/support\/metlife\/wp-content\/uploads\/2019\/04\/Approved-Qualifying-Event.png\" alt=\"\" width=\"1138\" height=\"497\" srcset=\"https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Approved-Qualifying-Event.png 1138w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Approved-Qualifying-Event-300x131.png 300w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Approved-Qualifying-Event-768x335.png 768w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Approved-Qualifying-Event-1024x447.png 1024w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Approved-Qualifying-Event-50x22.png 50w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Approved-Qualifying-Event-60x26.png 60w, https:\/\/www.bentegro.com\/support\/kb\/wp-content\/uploads\/2019\/04\/Approved-Qualifying-Event-100x44.png 100w\" sizes=\"auto, (max-width: 1138px) 100vw, 1138px\" \/><\/li>\n<li>Click\u00a0<strong>Save <\/strong>after verifying the request. The request will lock if <em>approved<\/em> was selected, and the employee can make changes based on the begin and end dates supplied in step 4.<\/li>\n<\/ol>\n<p>If you are unsure of what can be approved for qualifying event requests, please contact your broker agent.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employers can use the platform to track qualifying event requests for their employees, as well as monitor and approve requests submitted by their employees. In your Employer portal from the home page: Click on Qualifying Event Requests from the Quick Actions menu on the right-hand side. Use the Add Qualifying&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[19],"ht-kb-tag":[],"class_list":["post-805","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-employer-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Managing Qualifying Event Requests - Benefits Platform Support Page<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bentegro.com\/support\/kb\/index.php\/knowledge-base\/managing-qualifying-event-requests\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Qualifying Event Requests - Benefits Platform Support Page\" \/>\n<meta property=\"og:description\" content=\"Employers can use the platform to track qualifying event requests for their employees, as well as monitor and approve requests submitted by their employees. 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